WOW is the sixth-largest cable and home Internet service provider in the USA. With more than 700K subscribers in the US, WOW is known for its wonderful services and reliability. If you have newly subscribed to WOW cable or Internet and are looking for help on WOW bill pay, this guide takes you through the ins and outs about it.
Table of Contents
Go for Online Payments and Choose Convenience
Whether it’s WOW cable bill pay, or the bill of your affordable Internet service from the provider, for both services, the online bill payment option is available. If you’re a couch potato, you are in luck. All it takes is a single tap to pay your bill without even moving!
Not only can you pay your bill online but avail other features associated with online bill pay. Here’s what you get:
- View your bill online
- Set Autopay and never miss the due date
- Check your account info
- Review your account’s setting
- Subscribe to a new offer
- Opt for paperless billing
Pay Your Bill Through Your Online Account
To pay your bill online, you must register yourself. In other words, sign up for a WOW online account. The process is simple. You will need your account number and primary contact number (which you provided at the time of signup). Go to https://login.wowway.com/ and click “Register.” Simply follow the instructions to set up your account. And you are done!
Open your account any time to pay the bill. Follow the steps for WOW bill pay online:
- Visit https://login.wowway.com/
- Enter your WOW username and password
- Go to the “Billing” tab
- Choose “Payments”
- Enter your financial information
- Check the bill amount
- Click “Submit Payment” to make your payment
Online payments are posted to your account immediately.
Set Autopay and Never Forget Paying Your Bill Again
AutoPay is a feature designed for forgetful or busy customers. If you have ever missed the WOW Internet bill pay date before, you will be glad to toggle the AutoPay feature. It automatically deducts the amount due from your checking account. You don’t even have to open the app to pay the bill.
In order to avail this service, you must opt for AutoPay. You can also revoke the AutoPay anytime. Here is how you can toggle this service:
- Sign in to your WOW account
- Go to the “Billing” tab
- Choose “Submit Payment”
- Toggle the autopay feature
- Click “Confirm” to save the changes
Canceling AutoPay
The process of canceling AutoPay is just as simple as opting for this service. Sign in to your account and perform the following steps:
- Go to the “Billing” section
- Click “Submit Payment”
- Select Autopay and then toggle Off
- Choose “Confirm” to save the changes
Alternate Ways to Pay Bill
Apart from the online bill payment facility, you can pay your WOW Internet and cable bill the old fashioned ways too. These include:
Phone Service
Dial the WOW bill pay phone number, at 1-844-363-0089 to talk to a representative for paying your bill. Make sure you know your WOW service account number and financial information on you.
Like other cable and Internet service providers, the company also accepts bills through check. Write a check on the company’s name, enter your bill’s amount, and mail to their address:
Wow!
PO Box 5715
Carol Stream, IL 60197-5505
Third-Party Payment Centers
Some third-party payment centers such as Walmart accept cable and internet bills as well. Check if the Walmart near your home accepts payments.
These are the payment methods accepted at third-party location centers:
- Checking/saving account
- Cash
- Money orders
- Debit/ MasterCard
Types of Charges on the Billing Statement
Things can be confusing when you receive your first billing statement. The first invoice contains partial charges and one-time charges. Here is what they mean:
Partial Charges
The first month of service is prorated from the date of service installation to the end of your current billing cycle. You will be filled for the first partial month and one month in advance of the monthly (normal recurring charges).
One-Time Charges
These are the installation charges or any wiring work completed at your home by the WOW technicians. It will also include tax, surcharges, and any other fee.
Watch Out for Late Payment Penalties
It’s great if you have found the right Internet speed with WOW, but you might not be impressed with its late payment penalties. The provider charges a $5 late payment fee per month if there’s a past due balance.
They might also disconnect your service due to non-payment. To restore the services, the customer must pay all past due balances as well as fees. You will also have to request the provider to reconnect the services and pay a separate fee for reconnection.
On the contrary, if you do not wish to restore your service, you are still responsible for paying all bills and fees and return the equipment, if applicable.
Conclusion
That’s everything you need to know about WOW pay my bill online. In case you face any trouble paying your bill online or if the online payment is not processing, stop right there. Just call customer support for assistance. You can also choose other methods of WOW bill pay.
FAQs
How do I check my WOW bill online?
To check your bill online, sign in to your account, go to the billing section, and see your bill.
How can I pay WOW cable bill by phone?
To pay your bill by phone, call customer service. Get in touch with an agent in the bill payment department to pay your bill.
How to pay your WOW bill by mail?
Write a check and send it to WOW’s mailing address.
Is there a fee to pay WOW bill with a credit card?
Usually, there is no fee. However, you may call the provider to inquire if there’s any fee on the type of credit card in use.
